WARRANTY
Client is entitled for warranty only in case of souvenir purchase.
Accessories warranty and product warranty may not be claimed simultaneously, resulting from the same fault. In case of successful claim for product warranty, Client may validate the claim against the manufacturer of the exchanged product or repaired spare part.
Warranty
In case of purchase of souvenir of a single value of HUF 10,000, Client is entitled for a warranty.
Accessories warranty
In case of faulty delivery, Client is entitled for an accessories warranty against the company. Immediately upon discovering the fault, but no later than within the next two months from the discovery of the fault, Client must inform the Service Provider about the claim for accessories warranty.
Within six months of delivery, conditions of successful claim for accessories warranty are as follows:
After six months of delivery, conditions of successful claim for accessories warranty are as follows:
After two years from completion of the contract, any right for compensation claim expires, including accessories warranty.
In case of claim for accessories warranty the Client is entitled for the following:
Client may modify the chosen method of accessories warranty claim, but must bear the costs of it, if it is reasonable or is caused by the Service Provider.
Product warranty
In case of faulty delivery, Client is entitled for a claim of product warranty against the manufacturer or distributor of the product.
A product is considered faulty, if:
Client is entitled for a product warranty claim within two years of release by the manufacturer. After this period, the right for warranty is lost.
In case of claim for product warranty, the fault of the product must be proven by the Client.
In case of claim for product warranty, the Client is entitled for the following:
Manufacturer (distributor) is exempt from the obligation of product warranty if it can be proven that:
The manufacturer (distributor) should prove a single reason to be relieved.